Support
How can we help?
withful is a private family journal and gentle reminder app for iPhone and iPad. Here is how to get help and answers to common questions.
Contact
The best way to reach support is by email. We aim to reply within a few business days.
Common questions
Is my data private?
Yes. Moments are stored on your device. If you enable iCloud sync, the data syncs through your own private iCloud account. withful does not run a server that reads your moments.
Do I need an account?
No. There is no withful account, password, public profile, or sign-up. Optional iCloud sync uses the Apple ID already on your device.
Does withful work on iPad?
Yes. withful supports iPhone and iPad on iOS 26.
How do reminders work?
You choose the reminders you want, such as a weekly story night or a call home. You can change or turn them off at any time.
How do memories come back?
withful can resurface moments you already saved, such as something from months ago or a year ago, so you can revisit the small things worth remembering.
Can I use Siri?
Yes. You can start a moment log with Siri using supported App Intent phrases such as "Log a moment with Mia in withful".
How do I delete my data?
You can edit or delete moments inside the app. Deleting the app removes its local data from that device. Data synced to iCloud is managed through your Apple ID and iCloud settings.